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COVID-19 Preparedness – Update

May 3, 2021

May 3, 2021 – Update to COVID-19

We would first and foremost like to send out a big “thank you” to all our customers.  You have been patient and supportive, as we all adjusted to rethinking how we continue to provide service and meet your financial needs. COVID-19 has had a profound impact on all of us, this past year.

We have missed having our customers come into the lobby to see us. The LB Team is eager to return to normalcy and with that, we are excited to tell you our reopening our lobby plans.  

Beginning Monday, May 17, 2021, our Poulsbo lobby will be reopening with revised hours to start, from 10:00am to 3:00pm. The Drive-up will continue to be available 9:00am to 5:00pm.

Beginning Monday, June 14, 2021, our Poulsbo lobby will be back open normal hours from 9:00am to 5:00pm.

Our Bellevue Loan Office will be “by appointment only”, until further notice.  You can contact us at 425-436-5705 or if you know the number to your favorite banker.

Our number one priority remains the health and safety of our employees and clients.  We want you to feel safe while visiting us in person.  For that reason, we will have the following protocols in place.

  • Masks or cloth covering are required while in the bank. (covering nose and mouth)
  • If you do not feel well or are coughing, please do not visit inside the bank.
  • If you are well enough to be around others, please practice six (6) feet of social distancing between you, our employees, and other customers. We have markers on the floor to help with social distancing.
  • Plexiglas dividers are in place at the Professional Banker desks.
  • We will clean and sanitize often.

Remember, we will continue to have safe and convenient banking options available, such as our Drive-up, Night Drop, online and mobile banking.

Thank you for your business and we hope you and your family remain safe and healthy.

Liberty Bank Staff

November 17, 2020 – Update to COVID-19

As we continue to monitor the impact of COVID-19 in our communities, we want to provide an update on our commitment to serve you throughout this difficult time. This has been an extremely challenging year that has radically changed many aspects of our daily lives.  Here we are in November and we are still in the fight against COVID-19.

Following the latest proclamation by Governor Inslee on November 15, 2020, our Poulsbo branch lobby and our Bellevue office will continue to remain closed to the public. 

Our customers and employees are our highest priority and we are committed to providing services, resources and support to our customers while maintaining the safety and health of our employees. Our team has been working hard to navigate through COVID-19, going above and beyond to ensure the safety of staff, clients, and our communities. 

Please know the Liberty Bank team is here to assist you with your financial needs.  We encourage you to use our drive-up and digital/mobile banking tools. If you are not able to use our drive-up, or you need in-person assistance, please call us at 360-779-4567 and set up an appointment or just come to the front door of the Poulsbo branch.  We are keeping an eye out for anyone that may need additional services.  Strict COVID-19 protocols will need to be followed. 

The bank continues to follow the local, state and national news to help give us guidance as we try to balance the safety of our staff and servicing our customers.

Thank you for your patience as we work through this difficult time together and we appreciate your business.

All of us here at Liberty Bank hope you and your family continue to remain safe and protected from COVID-19.

August 5, 2020 – Update to COVID-19

As a result of social distancing recommendations around COVID-19, our lobby continues to remain closed to the public to keep our staff and customers safe. We will update this page once that changes. Meanwhile, on-site staff continue to work normal business hours to serve you.  We encourage all customers to do their in-person banking using our drive-up or night drop.  We encourage you to leverage our digital options; Online banking, Mobile banking, Mobile Deposit and Remote Deposit Capture. You can also access any ATM, surcharge-free, with your Liberty Bank Debit Card.

Scammers follow the headlines. Scammers are taking advantage of fears surrounding the Coronavirus.  Visit the Federal Trade Commission for tips to help you keep the scammers at bay:

https://www.consumer.ftc.gov/blog/2020/02/coronavirus-scammers-follow-headlines

For latest information and full list of recommendations about coronavirus, visit the https://www.cdc.gov/coronavirus/2019-ncov/

Thank you for your patience as we work through this difficult time together and we appreciate your business.

All of us here at Liberty Bank hope you and your family continue to remain safe and protected from COVID-19.

May 5, 2020 – Update to the COVID-19

As you know by now, Governor Inslee extended the “Stay Home, Stay Healthy” order until May 31, 2020. He also revealed a four-phase plan to safety reopen the state; Phase 1 begins today. Each phase is expected to last at least three weeks, the minimum amount of time public health experts believe is required to determine how the new level has impacted the transmissibility and impact of the virus.

We will continue to monitor the data and elements surrounding COVID-19.  For now, our lobby will remain closed to the public, to keep our staff and customers safe.  The staff on site are working normal business hours to serve you.  We encourage all customers to do their in-person banking using our drive-up or night drop.  We encourage you to leverage our digital options; Online banking, Mobile banking, Mobile Deposit and Remote Deposit Capture. You can also access any ATM, surcharge-free, with your Liberty Bank Debit Card.

Economic Stimulus Payments from the IRS continue to go out.  Please check your Online or Mobile banking for direct deposit.  It will appear like a tax refund credit entry from IRS TREAS 310. If you don’t have direct deposit set up with the IRS, paper checks will begin to be processed on April 20, with the first batch arriving the week of May 4th. Please note, it is the IRS that determines when payments are made, and we will not know which round you are in until we receive a payment for you.  Learn more by visit: https://www.irs.gov/coronavirus/economic-impact-payments

https://www.irs.gov/coronavirus/economic-impact-payment-information-center

Scammers follow the headlines. Scammers are taking advantage of fears surrounding the Coronavirus.  Visit the Federal Trade Commission for tips to help you keep the scammers at bay:

https://www.consumer.ftc.gov/blog/2020/02/coronavirus-scammers-follow-headlines

For latest information and full list of recommendations about coronavirus, visit the https://www.cdc.gov/coronavirus/2019-ncov/

Thank you for your patience as we work through this difficult time together and we appreciate your business.

All of us here at LB hope you and your family continue to remain safe and protected from COVID-19.

April 13, 2020 – Update to the COVID-19

As we live through these unprecedented times, we want you to know that we are as committed as ever to delivering excellent customer service. We understand this is an incredibly stressful time for you. Please know that the health and safety of our staff and customers remain our top priority, in addition to meeting our customers financial needs.

Our lobby remains closed to the public; however, we are operating under normal business hours through our Drive-up and Night Drop services.  We encourage you to leverage our digital options; Online banking, Mobile banking, Mobile Deposit and Remote Deposit Capture. You can also access any ATM, surcharge-free, with your Liberty Bank Debit Card.

The response and applications we’ve received for the SBA Paycheck Protection Program, has been overwhelming. As phone call volumes and emails remain high, we appreciate your continued patience, as we work hard to serve our customers and community businesses.

Economic Stimulus Payments from the IRS are scheduled to begin arriving in bank accounts April 15-29. Please check your Online or Mobile banking for direct deposit.  It will appear like a tax refund credit entry from IRS TREAS 310. If you don’t have direct deposit set up with the IRS, paper checks will begin to be processed on April 20, with the first batch arriving the week of May 4th. Please note, it is the IRS that determines when payments are made, and we will not know which round you are in until we receive a payment for you.  Learn more by visiting these websites:

https://www.irs.gov/coronavirus/economic-impact-payments

https://www.irs.gov/coronavirus/economic-impact-payment-information-center

For latest information and full list of recommendations about coronavirus, please visit:  https://www.cdc.gov/coronavirus/2019-ncov/

We appreciate your business and patience.

We hope you and your family continue to remain safe and protected from COVID-19.

Liberty Bank Staff

April 6, 2020 – Update to the COVID-19

We know these are challenging times.  We’re feeling it too.  And every day, our employees are committed to helping our customers, because we are passionate about our customers and communities. We are in this together, and we’ll continue to provide the service, resources, and information to help you navigate this unprecedented time.

The Governor’s “Stay Home, Stay Safe” mandate has been extended through at least May 4th.  For this reason, our lobby will remain closed to the public. We are considered an “essential” business and we are here and ready to serve you through our Drive-up, Night Drop, Online Banking, Mobile Banking and Remote Deposit Capture.  Remember that you can use any ATM to get cash, with no charge from us.

Please be aware of predators, attempting to take advantage of the current situation.  We have provided a link to the Federal Trade Commission, to give you additional information, to keep you safe.

https://www.consumer.ftc.gov/features/coronavirus-scams-what-ftc-doing

On April 2, 2020, the FDIC published a Consumer News: COVID-19 and Your Financial Health with information about “Keep yourself and your money safe”.  You can find that document by visiting: https://www.fdic.gov/consumers/consumer/news/covid-19.pdf

We appreciate your patience, as phone and email volumes may be higher than usual during this time.

We hope you and your family continue to remain safe and protected from COVID-19.

LB Staff

March 30, 2020 – Update to the COVID-19

As previously communicated, Liberty Bank is actively monitoring and responding to the outbreak.

ALERT! Scammers are taking advantage of fears surrounding the coronavirus, from fake CDC emails, Phishing emails, counterfeit treatments or equipment. The Federal Trade Commission and FDIC have established websites with helpful information to help consumers avoid COVID-19 related scams.  We have these website links available to you under News & Resources on our website www.libertybanknw.com.

Liberty Bank remains vigilant in practicing the recommended safeguards against the Coronavirus, with our staff and customers. Our lobby will remain closed to the public, the week of March 30, 2020.  We will continue to have staff on site and remain committed and ready to serve customers.

We encourage our customers to utilize electronic banking methods, including online banking, Cash Management, Remote Deposit Capture, mobile app, and depositing checks using mobile deposit capture.  Remember that you can use any ATM to get cash, with no charge from us.

We sincerely thank you for your support and partnership as we face these challenges together and hope you and your family remain safe and protected from COVID-19.

LB Staff

March 20, 2020 – Update to the COVID-19

As the global impact of the COVID-19 continues to rise, our thoughts are with our employees, customers and community during this unprecedented time.  We hope you all remain safe and stay strong.  We’re all in this together.

Here at Liberty Bank, our top priority is the health and well-being of our employees and customers.  We continue to monitor federal, state and local advisories and have implemented strict precautionary measures to help keep our branch and office staff safe. 

Our lobby will remain closed to the public, the week of March 23, 2020.  We will continue to have staff on site and remain committed and ready to serve customers.

We encourage our customers to utilize electronic banking methods, including online banking, Cash Management, Remote Deposit Capture, mobile app, and depositing checks using mobile deposit capture.  Remember that you can use any ATM to get cash, with no charge from us.

During this time of great uncertainty, we would like to encourage everyone to support each other.  Stay safe, remain positive, and be well.

Thank you for your loyalty, We’re here for you!

Sincerely,

LB Staff

March 16, 2020 – Update to the COVID-19.

We want to update you on our measures to keep our staff, customers, and community safe and healthy. 

Liberty Bank is taking precautionary measures to safeguard you and the communities we serve.  Our team is preparing to have some staff members work remotely.  To minimize human to human contact and further protect against the spread of the virus, we will close our lobby to the public, starting March 17, 2020.

There will still be staff on site to assist you through the Drive-up, the Night Drop (located inside the first double doors) and on the phone.

We encourage our customers to utilize electronic banking methods, including Online Banking, Cash Management, Remote Deposit Capture, Mobile App, and depositing checks using Mobile Deposit Capture.  Remember that you can use any ATM to get cash, with no charge from us.

At this time, we are keeping normal business hours, it’s only our lobby that is closed. 

The welfare of our customers and staff is of utmost importance to us.  Kitsap Public Health recommends all community members take steps to prevent the spread of COVID-19 and other respiratory illnesses:

  • Wash your hands frequently, use alcohol-based hand sanitizer that contains at least 60% alcohol if soap and water are not available.
  • Avoid touching your face, eyes, nose or mouth with unwashed hands.
  • Cover your mouth and nose with tissue when you cough or sneeze, then throw the tissue in the trash and wash your hands.
  • Avoid close contact with people who are sick.
  • Stay home when you or a family member is sick.
  • Clean and disinfect objects and surfaces.
  • Follow recommendations from your local health department.

For more information and the full list of recommendations from the CDC, please see the Centers for Disease Control (CDC) guidelines or refer to the links below:

https://kitsappublichealth.org/

https://www.cdc.gov/

https://www.governor.wa.gov/

https://www.who.int/

If you have any questions about your accounts, you can send us an email at customerservice@libertybanknw.com or call us during normal business hours at 360-779-4567.

We apologize for this inconvenience but appreciate your understanding that our top priority remains the health and safety of our communities.

SBA To Provide Small Businesses Impacted by Coronavirus (COVID-19) Up to $2 Million in Disaster Assistance Loans

Disaster Loan Assistance: https://disasterloan.sba.gov/ela/

WASHINGTON – SBA Administrator Jovita Carranza issued the following statement today in response to the President’s address to the nation:

“The President took bold, decisive action to make our 30 million small businesses more resilient to Coronavirus-related economic disruptions. Small businesses are vital economic engines in every community and state, and they have helped make our economy the strongest in the world. Our Agency will work directly with state Governors to provide targeted, low-interest disaster recovery loans to small businesses that have been severely impacted by the situation. Additionally, the SBA continues to assist small businesses with counseling and navigating their own preparedness plans through our network of 68 District Offices and numerous Resource Partners located around the country. The SBA will continue to provide every small business with the most effective and customer-focused response possible during these times of uncertainty.”

Process for Accessing SBA’s Coronavirus (COVID-19) Disaster Relief Lending

  • TheU.S. Small Business Administration is offeringdesignated states and territorieslow-interestfederal disaster loans for working capital to small businesses suffering substantial economic injury as a result of the Coronavirus (COVID-19). Upon a request received from a state’s or territory’s Governor, SBA will issue under its own authority, as provided by the Coronavirus Preparedness and Response Supplemental Appropriations Act that was recently signed by the President, an Economic Injury Disaster Loan declaration.
  • Any such Economic Injury Disaster Loan assistance declaration issued by the SBA makes loans available to small businesses and private, non-profit organizations in designated areas of a state or territory to help alleviate economic injury caused by the Coronavirus (COVID-19).
  • SBA’s Office of Disaster Assistance will coordinate with the state’s or territory’s Governor to submit the request for Economic Injury Disaster Loan assistance.
  • Once a declaration is made for designated areas within a state, the information on the application process for Economic Injury Disaster Loan assistance will be made available to all affected communities.
  • SBA’s Economic Injury Disaster Loans offer up to $2 million in assistance and can provide vital economic support to small businesses to help overcome the temporary loss of revenue they are experiencing.
  • These loans may be used to pay fixed debts, payroll, accounts payable and other bills that can’t be paid because of the disaster’s impact. The interest rate is 3.75% for small businesses without credit available elsewhere; businesses with credit available elsewhere are not eligible. The interest rate for non-profits is 2.75%.
  • SBA offers loans with long-term repayments in order to keep payments affordable, up to a maximum of 30 years. Terms are determined on a case-by-case basis, based upon each borrower’s ability to repay.
  • SBA’s Economic Injury Disaster Loans are just one piece of the expanded focus of the federal government’s coordinated response, and the SBA is strongly committed to providing the most effective and customer-focused response possible.

For additional information, please contact the SBA disaster assistance customer service center. Call 1-800-659-2955 (TTY: 1-800-877-8339) or e-mail disastercustomerservice@sba.gov.



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